Our Products
Video Snapshots Genius allows you to quickly and easily captures your favorite movie scenes to single picture files or thumbnail galleries.
Picture Resize Genius includes the ability to batch resize pictures, batch resize photos, and perform batch image resize functions for the purpose of email or Web sites.
With Auto Shutdown Genius, you can automatically shutdown, power off, log off, lock workstation, hibernate, stand by or screen save your computers at schedule date time.
License Key Retrieval
Forgotten your license key? Enter your email address below and click Submit button. We'll email it to the address on record.Video Snapshots Genius FAQs
If your question has not been answered here, please go to online support and send it to the support service.
Q: How do I check my DirectX version?
A: Go to “Start”, “Run”
and type "dxdiag" to get your DirectX version.
Q: Why can't I seek through Windows Media
Video (WMV) files?
A: If you find that you cannot move
easily through WMV video files try updating to Windows
Media Player 9. Any problems
with DRM encoded files: Microsoft has released
this patch
to DirectX DRM which should resolve seeking speeds
or color problems.
Q: Why is there no video displayed
when I try to play files with Video Snapshots Genius?
And, why can not I seek through videos or capture shots?
A: Please use Windows Media Player
to play your video firstly. If Windows Media Player
also can not play it, you need to install separate decoders
for these formats.
FFDShow is a DirectShow codec for decoding/encoding
many video formats, including DivX and XviD movies etc.
This program can be used by software to
playback most video file types properly. We recommend that you
install it.
Q: When I open DRM encoded
files in Video Snapshots Genius the seeking and colors
are not right.
A: Microsoft has released this patch
to DirectX DRM to DirectX DRM which should resolve
seeking speeds or color problems.
Q: How do I take snapshots of RealMedia (.rm/.ram) or QuickTime (.mov / .qt) files?
A: Video Snapshots Genius does not natively support RealMedia and QuickTime movies. You need to install Real Alternative and QuickTime Alternative. Then Video Snapshots Genius can load these types of files.
Q: How
can I open .mp4 files?
A: Windows Media Player does not support
the playback of the .mp4 file format. You can play back
.mp4 media files in Windows Media Player when you install
DirectShow-compatible MPEG-4 decoder packs.
You can visit http://www.3ivx.com/download/windows.html and download 3ivx MPEG-4 for Windows Media Player.
Q: Why do I capture the same shots in auto mode?
A: If your computer too slow, Video Snapshots Genius may capture the same shots. You can open the Options dialog box and set Capture Speed to a higher value (for example 10).